Technical Support

We support our products.

Thank you for purchasing a Memex Hardware or Software product – we hope you enjoy using it, and become more productive in your manufacturing.  At Memex, we pride ourselves on the strength and reliability of our hardware and software to keep your manufacturing running at all times.  If you require assistance with one of our products, our expert Customer Support representatives are here to help you. To learn more about the support options available to you, please refer to our Technical Support Policy and Warranty & Returns Policy.

Submit a Support Inquiry

To begin the support process, please complete the form below. In order to serve you quickly and efficiently, we ask that you provide as much detail as possible. Please note that if your business is not covered by an annual maintenance contract, any technical support services rendered may be subject to additional charges. Any additional charges or fees will be confirmed with you by a support technician prior to rendering services. There is no charge for submitting the support inquiry form.

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